Responsible Gaming
Gaming Should Be Entertainment
At Gigatown Dunedin, we're committed to promoting responsible gaming practices. Gambling should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. Please gamble within your means and only with money you can afford to lose.
Age Verification
You must be 18 years of age or older (or the legal gambling age in your jurisdiction) to use our services. We take age verification seriously and comply with all New Zealand gaming regulations. If you are under the legal age, please do not access gambling services.
Warning Signs of Problem Gambling
If you recognise any of the following signs in yourself or someone you know, help is available:
- Gambling more frequently or with larger amounts than intended
- Chasing losses by gambling more to recover money lost
- Hiding gambling activity from family, friends, or healthcare providers
- Neglecting work, school, or family responsibilities due to gambling
- Using gambling to escape stress, anxiety, or other emotional problems
- Experiencing mood changes or irritability when unable to gamble
- Borrowing money or accumulating debt to fund gambling
- Lying about the extent of gambling involvement
- Failed attempts to reduce or control gambling
Self-Help Tools & Responsible Gaming Features
Many reputable online casinos offer tools to help you maintain control:
- Deposit Limits: Set a maximum amount you're willing to deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Restrict the maximum amount you're willing to lose during a gaming session
- Reality Checks: Receive regular reminders about how long you've been playing and how much you've wagered
- Session Timers: Set automatic alerts to encourage breaks from gaming
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing gambling services
- Account Cooling Off: Take a mandatory break from your account for a set period
We encourage you to use these tools when playing at any online casino.
Support Organizations & Help Resources
If you or someone you know is struggling with problem gambling, please reach out to one of these trusted organisations:
New Zealand
- Problem Gambling Foundation NZ – Free counselling and support services
Helpline: 0800 352 352 | Website: www.pgf.nz - Gambling Helpline NZ – Free and confidential support
Helpline: 0800 664 262
International Support
- GamCare (United Kingdom) – www.gamcare.org.uk
- GamStop (United Kingdom) – National self-exclusion scheme: www.gamstop.co.uk
- Gambling Help Online (Australia) – www.gamblinghelponline.org.au
- Responsible Gambling Council (Canada) – www.responsiblegambling.org
- National Council on Problem Gambling (USA) – www.ncpgambling.org
Need Help?
If you're experiencing problems with gambling, please seek help immediately. There is no shame in reaching out. Support is available 24/7, and trained counsellors can provide confidential assistance.
Contact the Problem Gambling Foundation NZ on 0800 352 352 or visit their website for more information about treatment options and support groups in your area.